Thank you for shopping with us. We strive to give the best possible service and ask that you send your questions and comments to us. Our jeans are sold at a discount prices because we mainly design and manufacture our collections.
We currently offer exchanges within 7 days of receipt,store credit or if an item is not as describe or damage then contact us. Due to our below retail prices and limited stock per style we do not offer refunds and we do not cancel orders but we do make changes to orders. E.g a different size or style.
Free shipping is sometimes offered; however buyer is responsible for shipping on exchanges.
Items purchase online cannot be return to directly to our NYC store without receiving a code. Please email us first.
For security reasons our staff do not have access to customers credit cards.
We currently do not do phone orders; however if you are a repeat customer and have difficulty with completing your order, please call 212 369 1979 or email us.
Note: All items are inspected before shipping including a final photo taken of your jeans. At times we may ask you to send a photo and the name of the person on your receipt who processed your order. For exchanges and store please email firstname.lastname@example.org or email@example.com and email a copy of your order receipt. A customer service representative will respond within 30 minutes during store hours 11am to 6:30pm. We are also mobile.
For exchange or store credit; a label code will be needed for the package. Note items sent back without a code cannot be accepted and will be returned.
Our staff are friendly and efficient and will take the steps necessary to assist you.
If you are not satisfied with the service given by our staff please email or call us during store hours at 212 369 1979 or email us. We take customer service seriously.
Shipping-We ship the same day or the next day the latest and in most cases first class and priority mail 2-3days arrival.
Once again thank you for shopping with us. May all things positive come your way.
Jeans That Fit: How to Find Them.
We all own jeans and they truly are the main ingredient of any casual wardrobe. However, they are not all equal or equally flattering. We are not all born with the same shape, so, the style we wear will impact the way we look. Have you ever seen an outfit on one of your friends that looked spectacular but when someone else wore that same outfit it lost its pizzazz? That has to do with the body shapes of the two people and sometimes the color of the garment. Both women could be the same height and weight but have a totally different shape. The same holds true for jeans. Here are a few hints when trying to find jeans that will fit and look great on YOU.
Small flat behind:
If you have a small flat behind and your jeans tend to make you look smaller, choose a design with detailed pockets that are high and slightly smaller than those found on most styles. Pockets will drawn attention to the eye and will create the illusion of width and lift.
To add curves Wear low-rise jeans in a cotton-Lycra blend. The clingy fabric hugs the body and a contoured waistband will help create curves. Choose a pair that has been lightened at the thighs and knees to make legs look more shapely. Avoid standard boot cut jeans that have little shape. Check the Extreme Butt Lift, wonder butt lift, Wonder butt flap pockets work great also, at hotsexyfit.com or hotsexyfit store at 35 West 125th st